- What is Matrix WebConnect and Matrix SmartConnect?
- Matrix WebConnect is the best web conferencing solution on the market.
- Matrix SmartConnect is the premier audio conferencing solution for today’s growing businesses.
Both products deliver an incredible user-friendly system, a robust feature set and remarkable collaboration capabilities…all at an incredibly cost-effective rate.
- How do I decide which conferencing product is best for my business?
When you sign up for Matrix Conferencing, you receive both Matrix WebConnect and Matrix SmartConnect. You may use both products in tandem or independently of one another – it’s your call!
- What is the cost to use Matrix WebConnect?
Matrix WebConnect is an incredible value at just 12¢/minute. There are no monthly minimums. You simply pay for what you use.
- What is the cost to use Matrix SmartConnect?
Matrix WebConnect is extremely cost-effective at just 8.5¢/minute. There are no monthly minimums. You simply pay for what you use.
- How do I sign up for Matrix WebConnect and Matrix SmartConnect?
Matrix WebConnect and Matrix SmartConnect is available exclusively through Matrix Business Technologies.To sign up, you may contact a Matrix sales representative at 1-888-411-0111 or sales@matrixbt.com.
- How does Matrix WebConnect compare to other conferencing solutions?
Matrix WebConnect is a flexible, cost-effective web conferencing service for businesses that delivers essential conferencing features through an intuitive user interface designed for users of all skill levels.
Available for a fraction of the cost of other conferencing services, such as WebEx and LiveMeeting, Matrix WebConnect is practical and affordable enough for everyday use. In addition, Matrix WebConnect has:
- No minimum monthly charges
- No dowload requirements
With Matrix WebConnect users of all abilities can quickly and easily start and join meetings with a single click.
- What can I do with Matrix WebConnect?
Effective, easy-to-use and quick to implement, Matrix WebConnect enables businesses to conduct web conferencing with integrated reservationless toll-free voice conferencing; presentation and document sharing; as well as more advanced capabilities such as application sharing, polling and recording. Matrix WebConnect is the ideal solution for sales presentations, training sessions, client briefings, team meetings, contract negotiations, project team collaboration and much more.
- How do I start using Matrix WebConnect? How do I schedule a meeting?
Getting started with Matrix WebConnect is easy. After signing up as a Matrix Conferencing customer, you will receive four items that you will need to begin your web conference:
- URL Host/Join Page (www.matrixwebconnect.com)
- Toll-Free Access Number (for use with Matrix SmartConnect)
- Moderator Passcode
- Participant Passode
The Moderator will need to log onto the Host/Join page first and enter the Moderator information into the required fields in order to begin the web conference.
Participants will then log onto the Host/Join page and enter the Participant information into the required fields to join the web conference.
At any time before or after logging into a web conference, both the Moderator and Participant may include audio conferencing into their web meeting by simply dialing the Matrix SmartConnect Toll-Free Access Number and entering the required passcodes.
- How do I start using Matrix SmartConnect? How do I schedule a meeting?
After signing up as a Matrix Conferencing customer, you will receive three items that you will need to begin your audio conference:
- Toll-Free Access Number
- Moderator Passcode
- Participant Passode
Participants will dial the Toll-Free Access Number and enter the Participant Passcode.
The Moderator will dial the Toll-Free Access Number and enter the Moderator Passcode. As the Moderator, you will enter the Moderator Passcode.
- Do I have to use Matrix WebConnect and Matrix SmartConnect together?
You may choose to use both products independently of one another, or in tandem.
- What are the key features and benefits of Matrix WebConnect and Matrix SmartConnect?
The Matrix Conferencing suite is designed with flexibility and ease of use for end users with a host of features at a fraction of the price of other services.
For a complete list of Features and Benefits, click here.
- How secure is Matrix WebConnect?
The Matrix Data Center is located in Dallas, Texas and is a highly secure facility that is staffed 24 hours per day and 365 days per year. The facilities are physically secure and the infrastructure is redundant. In addition, the Matrix network is protected by redundant firewalls supplied by an industry leader known for their performance and security. Routers, switches and other network components are also configured redundantly to maintain maximum service performance and availability.
Matrix WebConnect allows users to publish documents for the purpose of sharing with an authorized group of users. When a document is published through Matrix WebConnect it is securely transferred to the Matrix servers and converted for sharing. Published documents are never archived to off-line storage media and are considered the confidential material of the account owner. At any time you may elect to remove or replace a published document in the system. When you choose to remove published materials they are immediately deleted from the systems and are no longer retrievable.
- What are the system requirements?
For Hosts and Participants to join conferences their systems must meet the following basic system requirements:
- Network connection to the Matrix WebConnect system through HTTP and HTTPS
- Connection speed of 56kbps or higher is recommended
- Microsoft Windows 98/NT/ME/2000/XP/Server2003 System with one of the following browsers: Internet Explorer 5.5 or higher; Netscape 7.0 or higher; Mozilla 1.0 or higher
- Mac OS X with Netscape 7.1 or higher or Apple Safari
- Linux, Unix or Solaris with Netscape 7.0+ or Mozilla 1.0+
- Cookies, pop-ups and scripting Enabled
Document Publishing
No downloads or plug-ins are required for presentations limited to Document Publishing. Only the basic system requirements must be met by Hosts and Participants.
Application & Desktop Sharing
To share applications or desktops the sharing system must meet the following requirements in addition to the basic system requirements:
- Microsoft Windows 98/NT/ME/2000/XP/Server2003 System with Internet Explorer 5.5 or higher
- Ability to run ActiveX sharing controls or pre-install sharing components
- Network connection speed of 128kbps or faster recommended
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